Terms of Use

By viewing and using this site, you agree to the following terms of use.

Agreement to terms

The Marketplace themarketplace.nz ("We", "The Site", "The Marketplace") is owned and operated by The Marketplace Limited. These terms of use apply to the use of the website by either a business managing their account, a customer placing an order or anyone viewing the website. By viewing or using The Site you will be deemed to agree to these terms of use.

Changes to Terms of Use

These terms and conditions ("Terms of Use") may be changed by us from time to time. Changes will be effective immediately upon posting of the updated terms and conditions on the Website. You will be responsible for ensuring you check the Terms of Use regularly to keep up-to-date with any changes. Continued use of the site is taken as agreement to be bound by the current Terms of Use on The Site.

The Service

The Marketplace acts as a community of New Zealand businesses and provides an easy to use system to get your business hosted and online.

The Marketplace does not provide domain name hosting, or ISP services and is not liable for any disruption or outage to these services.

The Marketplace only operates within New Zealand and should only be used by New Zealand businesses with all prices in New Zealand dollars.

We endevour to provide a safe, secure and up-to-date experience for our users. As such we reserve the right to take the site offline at any time, without warning, to apply updates, fix issues or maintain the security of our site.

Visitor Agreement

By visiting and using this website or any website hosted by The Marketplace you agree to the following terms:

  1. You acknowledge that information and details on businesses hosted by The Marketplace may be out of date and it is your responsibility to verify any information on these sites.
  2. You agree not to scrape information from our website or any websites hosted by The Marketplace, including but not limited to, business names, contact details and addresses.
  3. Any information you provide will be complete and accurate. You will be responsible for updating your details due to any changes.
  4. We reserve the right to disable your account if we believe you are in breach of these Terms of Use or are engaging in any other behaviour which goes against the intended use of this site.

Merchant Agreement

By registering a Merchant (e.g. Business) account you agree to the following terms:

  1. That you are creating the account for a legitimate business ("The Business") that is currently operating in New Zealand.
  2. That you are the business owner or are acting with the business owners permission and knowledge.
  3. That the intent of creating an account is to try out or use The Marketplace for its intended purpose. Specifically you may not:
    1. create an account for a fake business
    2. create an account for a business in which you are not the owner or have express permission from the owner
    3. create an account without being able to fulfil the orders
    4. create an account to search for vulnerabilities in The Site
  4. That the information entered on The Site (e.g. Open Hours, Menu Items, Prices and descriptions, etc) is correct and accurately represents items that you sell in your store.
  5. That you are responsible for, and will rectify, any incorrect items entered via The Site, including but not limited to, incorrect prices, incorrect descriptions, incorrect open hours, etc.
  6. You agree to keep details (including but not limited to menu items, descriptions and prices) on the site up-to-date if any changes occur in your store.
  7. You agree that any content entered via The Site may be viewed by The Marketplace staff, edited or updated if deemed incorrect and taken offline if deemed necessary.
  8. You agree that you will not enter any offensive content, including sexist, racist, swearing content or any non favourable references to competition or other businesses.
  9. We reserve the right to disable your account if we believe you are in breach of these Terms of Use or are engaging in any other behaviour which goes against the intended use of this site.
  10. You agree to recieve transactional emails and account update emails from us regarding your account and any relevant information related to it.
  11. The Site is only for use within New Zealand by New Zealand businesses. All prices entered are in New Zealand dollars.

Site availability

Access to The Site may be interrupted or unavailable from time to time as we apply updates, maintain the site or investigate issues. We will not be liable for damages or costs in these circumstances.


You agree that, to the maximum extent permitted by law, any and all liability and responsibility of The Marketplace to you or any other person under or in connection with these Terms of Use or your use of or inability to use The Site, is excluded regardless of whether such liability arises in contract, tort (including negligence), equity, breach of statutory duty or otherwise. The Marketplace's liability and responsibility is excluded in respect of any and all loss or damage, whether direct or indirect, including, without limitation, loss of profits, loss of data, loss of business or anticipated savings, general and special damages, and consequential and incidental loss.

Privacy and Cookies

Please also read our Privacy Policy. We also use Cookies on The Site to enhance your user experience. You can control the use of Cookies through your browser.

Company Information

The Marketplace (the website) is a service provided by The Marketplace Limited.

Please use our Contact Us page to contact us for issues or complaints, suggestions or feature request or further information about the service.